Office 365 / Email

  • Creating a Contact List in Outlook Web Mail and Outlook
  • Setting an Out of Office Reply in web mail and Outlook on PC and Mac
  • Managing your Barracuda Spam Email

    When you log into it will default to your Quarantine Inbox. To manage your Barracuda you can Whitelist and Blocklist senders and domains. At the top of the page, you will see a Preferences Tab. In that area, you will find the Whitelist (Allowed Email/Domains) and the Blocklist (Blocked Email/Domains). Here you can add either a single email address or an entire domain.

    To get back to the Quarantine Inbox, click on the Quarantine Inbox tab then click on the link Quarantine Inbox.

  • Setting up a Signature File in Outlook and Outlook Web Access

    For Microsoft Outlook:

    • Click the File menu, Options, Mail, Signatures
    • Click New and type in a name for your signature. Click OK.
    • Type your signature information in the large white box. Format it for how you want it to look.
      Note: Use Shift-Enter to add a new line instead of Enter. This will make sure your signature is single-spaced.
    • In the upper right, choose your signature name for new messages and/or replies and forwards.
    • Click OK, then OK.

    For Outlook Web Access:

    • Click the cogwheel (settings) then in the upper right corner.
    • Click on View all Outlook settings, Mail/Compose and reply to get to E-mail Signature.
    • Type your signature information. Format it for how you want it to look.
      Note: Use Shift-Enter to add a new line instead of Enter. This will make sure your signature is single-spaced.
    • Click the Checkbox to include it on your outgoing sent messages.
    • Click Save at the bottom.
  • Using Commas to Separate Emails in Outlook

    Commas can be used in Outlook to separate email address recipients. To allow this, turn this setting on under Options, Mail. 

    • In Outlook, click the File tab then Options. 
    • In the Outlook Options click on Mail. 
    • Under Send Messages, click the checkbox for 'Commas can be used to separate multiple message recipients'. 
    • Click OK.
  • Email Class List from Global Address Book

    The Global Address Book can be found in Outlook.

    • If you click on the TO in a new email it will bring up the search box.
    • Start typing your class prefix and a list of classes starting with that should come up.
    • Find your section and double click on it. It will appear in the To-> line below.
    • Click OK.

    The address will appear in your new email with a + in front of it. If you click on the + it will expand the list and you can see all the students the email will be sent to.

  • Adding a Generic Email Account on PC and Mac

    Many Departments have Generic Email accounts created to assist with contacting their area. These emails can be checked through the OWA webmail but it is also convenient to have them added to the Email account of the person managing the account.

    PC Outlook:

    • Open Outlook.  Click File/+Add Acct. 
    • Type new E-mail Account. 
    • Type password. 
    • New new account should then be configured within Outlook
      Your Generic email account will be under your main account in Outlook.  Do a test email, send from your account to the newly installed account. 

    Mac Outlook:

    • Open Outlook.  
    • Click Outlook/Preferences/Accounts. 
    • A box will come up, click on the + in the bottom left of the box to add an account.  Add account. 
    • Choose Exchange.  Put in Full email address.  Authentication Method - User Name and Password.  User Name = domain\username (domain = Kutztown). Password. Configure Automatically. When complete under Account Description, name the account whatever you want.


  • Configuring Email on Mobile Device

    When you are setting up your email account on a mobile device, choose the option for Exchange or Office365.  If asked, use these settings - Server: and Domain for Faculty/Staff:; Domain for Students:
    Use your whole email as the Username.

  • Configuring Outlook for Exchange email on Outlook at home

    Log into the VPN ( before you begin configuring your profile in Mail. 

    • Go to Control Panel, Mail (32 bit) and Add account under Show Profiles. You can name it your name or Outlook. 
    • Choose E-mail Account radio button and Fill in information. 
    • Click Next, it should look for your email address from Server. 
    • When all 3 green check marks appear you can Finish. 

    Now when you open Outlook it should create your profile. 

  • Installing Microsoft Office 2016

    Go to and log in with KU credentials and click on Install Office

  • Forwarding email to another account

    If you want all your email from your Office 365 emails to get a copy sent to another account log into your Office 365 account. 

    • Click on the Cog Wheel at the top right of the page next to your name. 
    • Choose Options/Forwarding or search for Forwarding. 
    • Put in the email address you want the copy sent to and make sure to check the box Keep a copy of the forwarded message. 
    • Click the radio button to Start forwarding then Save. 
  • Not getting any emails

    If you are not getting any emails in your live account, go into Options/Forwarding or search for Forwarding to make sure if Forwarding is on that you have the box checked to keep a copy of forwarded messages.  Sometimes if your account is compromised they will put an email address into your forwarding and not keep a copy in your account.

  • Do I have to use my KU email address?

    Absolutely! Official university communications, from administrators as well as your instructors, are sent to your KU email address.