Issues connecting with Amazon Echo?

February 06, 2020

Problem: "My Amazon Echo won't connect to the internet"

Connecting your Amazon Echo to the wireless network:

If you're in Beck Hall, Berks Hall, Bonner Hall, Dixon Hall, GBV West, Honors Building, Johnson Hall, Lehigh Hall, Rothermel Hall or Schuylkill Hall...

  1. From the Amazon Alexa app, set up your Echo device and connect to "ResNet WiFi".
  2. From the Amazon Alexa app main menu, select Settings.
  3. Select your Echo device.
  4. Select About (at the bottom of the page).
  5. Locate "Mac Address".
  6. Once you've located the MAC Address, log into the Self-Registration Portal and add your device .

If you're in Deatrick Hall, GBV South or University Place...

  • From the Amazon Alexa app, set up your Echo device and connect to "ResNet WiFi - Zone X" from the list of available wireless networks. (Registration isn't available in these residence halls.)