Ticket Information

All sales are final. No refunds unless the event is cancelled or rescheduled.

  • All programs, artists, ticket prices, dates and times are subject to change.
  • All children, regardless of age, must have their own ticket and be accompanied by an adult.
  • Please arrive in time to be comfortably seated at the start of the performance. Late seating will take place at the discretion of the management.
  • Food and drink are not allowed in the auditorium.
  • Convenience and/or handling fees apply to phone, mail, and on-line orders.
  • Special Needs: When ordering tickets, please indicate if you have special seating needs. Assistive listening devices are also available.
  • Student prices apply to all students over 17. Senior prices apply to those 65 and older. Discounts cannot be combined.
  • Group rates are available by contacting the Box Office.
  • RECORDING AND PHOTOGRAPHY IS STRICTLY PROHIBITED. Management reserves the right to remove you from the performance as the occasion arises.
  • Ticket exchanges

    Season subscribers may exchange tickets for those of equal or lesser value. Subscribers also may upgrade their tickets by paying the difference in price.

    To exchange tickets, the original ticket purchaser must contact the KU Presents! ticket office at least two business days before the performance. Tickets to past shows cannot be exchanged or refunded. Exchanges and upgrades are subject to availability. Due to the nature of the performing arts, all artists, programs and dates are subject to change.

    Tickets are nonrefundable, except in the case of a canceled or rescheduled performance.

  • Canceled or rescheduled performances

    If a performance is canceled, the original ticket purchaser will be contacted regarding options for exchange toward another KU Presents! event or refund. Refunds are given only for canceled performances.

    If the exact same show is moved to a different date due to circumstances beyond the venue’s control, ticket holders can use their current tickets for the new date, or ticket holders may exchange their tickets to another KU Presents! show in the same season without paying the exchange fee.  Exchanges must be done at least one week prior to the rescheduled event. The ticket holder is responsible for paying any difference in price.

    Due to the nature of the performing arts, all artists, programs and dates are subject to change. Patrons are asked to verify ticket purchases before leaving the box office window or making final selections on the web.

    Tickets are nonrefundable, except in the case of a canceled or rescheduled performance.