Frequently Asked Questions

Got Questions?

• How can I change my major, add a minor, or change my advisor?

  In order to change your major you will need to meet with the department of your new major. Certain departments have special criteria that must be satisfied before the change can be approved.

  In order to add a minor you will need to meet with the department of the minor and fill out a change/add form.

  In order to change your advisor you will need to meet with the department and request an advisor change. You may have the ability to request who you would like your new advisor to be however it is not guaranteed.

  These changes become effective once all paperwork has been completed, the appropriate signatures have been obtained, and the request is received and processed by the Registrar’s Office.

• How can I change my name?

  Legal Name – You can change your legal name by completing the name change form and providing a copy of the legal documentation. (Marriage Certificate, Divorce Decree, Court Order)

  Preferred Name – You can change your preferred name by completing the Preferred Name Change Form. This name will be reflected in MyKU, Email, and ID card. This does not change your legal name; your transcript will still display your legal name.

• How can I raise my GPA?

  You can repeat courses in which you did not pass or you feel you could earn a better grade. (Note: Repeating passed courses does not count toward academic progress for financial aid)

  You can also use the summer and winter session to repeat classes or take other classes to help raise your GPA.

  There is the Center for Academic Success and Achievement (CASA) on campus which provides academic help and tutors for students.

• How do I get a Verification of Enrollment?

  This document is typically needed for loan companies, insurance, discounts, scholarships, etc.

  You can request a Verification of Enrollment by completing the form found here. This service takes approximately 3-5 business days. On the form, please list an email, fax number, or address to send the information to, and/or we can send it back to you if you need to upload it to a portal or submit it some other way.

  Often loan companies have their own forms that they give to you that our office needs to complete a section of, so we can do that instead if you send us a form and give us your expected graduation date.

• How many times can I repeat a course?

  Undergraduate:

  You will be limited to a total of 6 overall repeats while at Kutztown University. A single course can be taken a maximum of 3 times and the most recent grade (regardless of whether it is higher or lower) will be the grade used for GPA calculations.

  Graduate:

  You can repeat a single course for graduate improvement only once. You are limited to a maximum of 2 repeats across the program. The most recent grade (regardless of whether it is higher or lower) will be used for GPA calculations.

• I am an International Student and my citizenship status changed?

  The following information applies to international students who have had a change in their citizenship status after acceptance to Kutztown University.

  Students must come to the Office of the Registrar to begin the process.

  Please complete the Change of Citizenship Status Form and bring the completed form along with two of the following:

  1. Permanent Residency Card

  2. Social Security Card

  3. Tax ID number

  If applicable, students may need to go to the Financial and Business Services Department to declare residency.

• I need to take a leave of absence from school, what should I do?

  You have until the end of the 12th week of classes to request a leave of absence. A leave of absence can be granted as long as you are in good academic standing (GPA 2.00+) with the university. In order to request a leave of absence, you must complete the withdrawal/leave of absence form in the Registrar’s Office. A leave of absence may be granted for one semester with the possibility of renewal for a consecutive semester.

  Leave of Absence Form 

• I received an incomplete grade, now what?

  An incomplete grade can be awarded to those who have not satisfied all course requirements prior to the end of the term. If the Incomplete grade is not completed within the time frame the grade will turn to an “F”.

  Undergraduate:

  You have 10 weeks into the next semester (Fall/Spring) to complete your course work.

  Graduate:

  You have 1 year from the time the incomplete grade is assigned to complete your course work.

• I started at Kutztown before 2018, how do I select my general education requirements?

  Fall 2018 General Education

  Students who started at KU before Fall 2018 have an opportunity to switch to the 2018 program to complete their degree.
  
  How can I learn the details about the 2018 General Education requirements?
  Refer to the KU General Education website 

  Where can I make the General Education Selection in MyKU?
  ·         Log into your student center (MyKU)
  ·         Click on the navigation for Ku Academic Services
  ·         Click on General Education Selection on the left sidebar
     
  How can I decide which general education requirements to follow?
  Refer to these instructions to learn how to understand a degree audit and for instructions to compare degree audits to make an informative decision.
  
  What should I consider if I switch to the 2018 program?
  ·         FYS requirement is waived
  ·         If you are working on two majors, only one Gen. Ed. is required
  
  When will the 2018 program take effect for me if I choose to switch?
  If you choose to switch, the 2018 program will take effect before the beginning of the Fall 2019 semester.
  
  What if I choose not to switch?
  You will remain on the gen ed you were following when you started attending at KU. You are not required to make a change.
  
  Who should I contact if I'm unsure about my decision?
  If you are uncertain about the decision you made, discuss options with your advisor before making a final decision.

• I want to take a course off campus, what do I need to do?

  You will need to complete a Permit to Study Form and get it approved prior to taking the course. You should use the transfer course evaluator to review what the courses will transfer back as; it will also assist you in completing the table on the form. For the course to transfer back to Kutztown, you must receive a grade of “C-“ or higher. The grade you receive in the course will not be counted toward your grade point average (GPA). Business students wishing to take a business core course at another university will need to have approval from the Dean of the College of Business. Elementary Education students will need approval for all courses from their Dean.

  Permit to Study PDF 

  Once you have completed the course, you will need to have the college or university send an official transcript directly to Kutztown to receive credit. The transcript cannot come through you, or it is no longer official.

  Submit your transcripts to:

  regoffice@kutztown.edu

  Kutztown University
  Registrar's Office
  PO Box 730
  Kutztown, PA 19530-0730

  Once the credits are posted, you will be able to view them by going to Student Self Service – Profile – Unofficial Academic Transcript.

• I want to withdraw from the university, what do I need to do?

  You will need to complete and submit the university withdrawal form to the Registrar’s Office. The form must have a handwritten signature in order to be considered official. The date that the form is received by the Registrar’s Office will be the effective date of the withdrawal. You have until the end of the 12th week to withdraw from the university, and receive “W” grades, after the 12th week a university withdrawal will not be granted.  Please note that failure to complete the withdrawal process may result in failing grades.

  Withdraw Form PDF

• What do I need to do to register for next semester?

  1. Make an appointment to see your advisor to select your semester courses.
  2. Your advisor will remove your "Advisor Hold" upon the conclusion of your advising appointment.
  3. Check to see when your registration begins. Go to your Student Self Service card. Select Profile. You will need to click the drop down for the desired semester above your photo. You then should be able to click on Registration Notices on the black bar on top to the right. If you have any holds, the Holds count will be greater than 0 on the black bar. You will need to contact the appropriate office to clear the hold before registering. “Enrolled in Payment Plan” will not prevent you from registering as that is a positive notification. You should also note the date and time at which you can register. We have assigned different dates for students according to credits completed. 
  4. To register for classes, select your Student Self Service Tile and click on Register for Classes. Select Register for Classes again on the next screen. Select the term you are registering for classes for. Search for a course. Select “add” to the right. Make sure the course shows in the bottom right of your screen. Select “submit” at the bottom right of your screen. Make sure it goes through. You should doublecheck by going back to your Profile page for the term that you are registering for.

  These (short) links may also be helpful if you are confused:

  https://www.kutztown.edu/about-ku/administrative-offices/information-technology/new-myku/training.html

   

  Some helpful hints:

  • Register on a computer, not your phone.
  • If you get the error message “ADMINISTRATIVE STAFF ARE REVIEWING YOUR RECORDS”, no one is reviewing your records (except yourself). You will need to completely log out of all registration screens and then try logging back in in 10-15 minutes.
  • If the course is full/closed, our office cannot add you to the course. You will need to reach out to the specific department and see if they have a waitlist (not all departments do) as only department chairs are able to override closed course requests (at their discretion).
  • If you have other issues with course registration, please reach out to the Registrar’s Office regoffice@kutztown.edu, and we can look into your situation for you. (Details and/or screenshots are helpful as we help troubleshoot.)

   

• What to do when you readmit?

  If you wish to return to Kutztown University, you will need to complete a Readmission Application. There is no application fee or deposit.  Please be sure to answer all the questions.

   Students are readmitted into their previous major. If you wish to declare a new major, please contact the academic department of the new major once you have been readmitted to the University by the Registrar’s Office.

   If you have any questions, please contact Miriam Carlance at carlance@kutztown.edu.

• What type of transcript do I need?

  Official

  Printed on official paper, in a sealed and officially stamped envelope. Typically used for: employment, transferring, verifications of enrollment, military etc.

              - Can be sent electronically

  Un-Official

  Can only be printed by current KU students. Click on MyKU – select the Student Self Service card - select Profile. Under your photo on your Profile page, one of the options is Unofficial Transcripts.

• When can I add and drop a course?

  For full semester courses, the Add/Drop period begins the first day of the regular, 15-week Fall or Spring semester. The Add/drop period provides students with one full week plus the weekend to add or drop courses without receiving a "W" grade. Classes dropped during this period will not appear on a student's transcript.

  Please note that add/drop for Summer and Winter semesters as well as first half/second half/10-week/5-week courses will differ from the period indicated above. Please see the Academic Calendar on the Registrar's Office Homepage for details.
  
  Students can make these adjustments themselves through MyKU, below are links to instructions on how to add or drop a class.

  Add a Class
  Drop a Class

• Where can I go if I need help with my classes or am struggling with college?

  Academic Support:

  1. Academic Advising & Student Development
  2. Center for Student Success & Academic Excellence
  3. Counseling Center
  4. Disability Services