Account Management & Email
Accounts
New Student User Accounts
As a new student, an account with your unique user ID is created when you apply. Soon after, you will also create your password.
Your unique user ID/KU email <UserID@live.kutztown.edu> is used to access university services such as registering for classes and paying bills, access the learning management system (D2L), logging into campus computers and networks, and accessing your email.
Account Management
A strong password must contain at least 12 characters and have 3 of the 4 of the following criteria:
- Upper case letter
- Lower case letter
- Number
- Special character (*&%$)
- Cannot be one of your previous ten passwords
- Cannot be part of your username
If you forget your password, don’t worry! You can have a temporary code sent to a personal email address or via text message to your mobile phone number. You must use the personal email address and cell number that is registered in the application portal from when you applied to Kutztown. If the personal email or cell number need updating, please contact the IT Help Center. helpcenter@kutztown.edu or 610-683-1511
Password Self Service - Students
Faculty and Staff
If you need to reset your password, don’t worry! You can have a temporary code sent to a personal email address or via text message to your mobile phone number. The phone number applied to your account is typically an office phone. To update, your phone or add a personal email, please contact the IT Help Center. helpcenter@kutztown.edu or 610-683-1511.
Password Self Service - Faculty and Staff
Student Accounts
An email account is created after you pay your ARD (Advanced Registration Deposit). The student email format is userID@live.kutztown.edu.
Faculty and Staff Accounts
The faculty and staff email format is userID@kutztown.edu.
Temporary Accounts
As a convenience KU offers temporary accounts to university offices and departments. These accounts allow approved individuals access to restricted resources on the KU network that require authentication. Responsibility for the use of an account resides with the requesting department and the individual utilizing the account.
To request an account, please fill out the account creation form here:
Faculty/Staff Forms > IT Forms
Please allow approximately one week for accounts to be created and activated.
Activation period
Contractor accounts are active for a period of up to 30 days. Graduate Assistant accounts will expire on July 1 of the subsequent academic year. Extending the length of any temporary account requires administrator approval.
After the specified end-date, a temporary account will be automatically disabled. If any suspicious activity is detected the account will be promptly disabled.
Non-Personal mailboxes or accounts for academic departments, offices, groups, or clubs do not expire and will remain active until a request is made to disable the account.
Need Assistance?
Contact the IT Help Center with any questions at 610-683-1511 or email helpcenter@kutztown.edu.